Privacy Policy

At Visacrave, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data. This Global Privacy Notice outlines our practices regarding the collection, processing, and safeguarding of your personal information in compliance with applicable data protection laws.

1. Scope of This Privacy Notice

This Privacy Notice applies to all individuals who use our visa consultancy services, website, mobile applications, and other digital platforms. It explains how we handle your data when you engage with our services, whether you are applying for a visa, seeking consultation, or interacting with our website.

2. Information We Collect

We may collect and process the following types of personal data:

A. Personal Identification Information

• Full name
• Date of birth
• Nationality
• Passport details
• Government-issued identification numbers

B. Contact Information

• Email address
• Phone number
• Residential and mailing address

C. Travel & Visa-Related Information

• Travel history
• Employment and education details
• Visa application documents
• Financial records (where required)

D. Digital Information

• IP address
• Device details
• Browsing behavior on our website

3. How We Use Your Information

Your data is collected and processed for the following purposes:

• Visa Processing: To assist with your visa application, including document verification and submission to embassies or consulates.
• Customer Support: To communicate with you regarding your application status, provide assistance, and respond to inquiries.
• Legal & Compliance Requirements: To comply with immigration laws, fraud prevention regulations, and security checks.
• Marketing & Communications: To send updates, promotional offers, and newsletters (you can opt out at any time).
• Website Improvement & Security: To analyze site performance, enhance user experience, and prevent unauthorized access.

4. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Government Authorities & Embassies: When required for visa application processing.
• Service Providers & Partners: Including payment processors, courier services, and travel partners assisting in your application process.
• Legal & Regulatory Bodies: If required by law or in response to legal requests, such as fraud investigations.

5. Data Security & Retention

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your data is retained only as long as necessary for the purposes outlined in this Privacy Notice or as required by legal obligations.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: Request access to your personal data and correct inaccuracies.
• Data Deletion: Request deletion of your data under certain circumstances.
• Opt-Out of Marketing: Unsubscribe from promotional emails or messages.
• Restrict Processing: Limit how we process your data in specific cases.

To exercise these rights, please contact us here.

7. International Data Transfers

If you are located outside India, your personal data may be transferred and processed in other countries where Visacrave or its partners operate. We ensure that such transfers comply with applicable data protection laws.

8. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Any significant changes will be communicated through our website or direct notifications.